Two newly set up offices in Calgary and Bogota means that French converting equipment specialist Smag Graphique is able to offer faster response times and better service to its customers in north and south America.
Managing director Stéphane Rateau said, ‘Late last year, Smag Graphique started operations in Canada and Colombia in order to provide commercial and technical support services to our customers in the Americas.’
The offices are managed by agent Sandro Cardoch. Mr Rateau explained, ‘Having the same time zones as our customers in the Americas is a big priority for Smag, as we anticipate for customers to have easier access to the company, faster responses and closer communication. The satellite office in Canada will offer support to the customers in the North America market, meanwhile the satellite office in Colombia will take care of the Latin American market.’
