Xanté has moved to reassure its customers that its operations are continuing as normal, regardless of the worldwide COVID-19 pandemic that is casing disruptions to commerce, economies and supply chains.
Xanté develops and markets innovative speciality printing systems, including the Excelagraphix 4800 digital package printer, a Memjet-driven, sheet-fed inkjet system that can handle corrugated folded box and flat sheets up to 15.9mm thick, 121.92cm wide and 2.4m in length. It can print folded and glued RSCs, and die-cut sheets.
In a statement, Xanté noted, ‘Along with the rest of the world, we at Xanté are aware of the disruptions to global commerce as a result of the COVID-19 pandemic. Rest assured that our operations are continuing as usual including our partner supply chains and our ability to provide our customers with product, supplies, and spare parts as necessary from Xanté.
‘We are not experiencing nor do we anticipate any shortage of items our customers may need for the efficient use of their Xanté equipment. There is no need for any customer’s concern at the present time. Xanté anticipated the potential for supply chain fluctuations caused by COVID-19 and prepared months ago for its impact, thereby eliminating critical supply problems faced by other industry companies.’
The company added, ‘Our sales representatives and technical staff are working their normal hours to assist our customers in normal operation. We have not placed any restrictions on corporate travel or participation in industry events. However, many events in which we had planned to participate have recently been postponed. While this unfortunately reduces our opportunities to meet print providers in person and to exhibit our latest innovative digital presses, we will redouble our efforts to communicate with our existing and potential customers through telephone, online, and other traditional channels.
‘We understand, as well, that clients of all print providers are facing potential business interruption and Xanté is ready to assist our customers and partners as normal. Look for announcements about exciting new products soon that will enable print providers to increase the value they deliver to their customers.
‘As we persevere together, we at Xanté wish the best of health and success to all in the print industry.’
A number of other print industry suppliers have also confirmed their preparations and work to mitigate the impact of the COVID19 pandemic, such as Sun Chemical and INX International Ink.
Read more about what the exhibition industry is doing in light of the COVID-19 pandemic, and the consequences for print and/or packaging events
