Arconvert-Ritrama is consolidating its UK operations and customer service in Manchester, as it targets further growth and entry into new markets.
Located in Verona, Italy, Fedrigoni is a producer of speciality papers and high value-added products for packaging and fine printing and self-adhesive labels. Earlier this year, Fedrigoni completed a takeover of fellow Italian firm Ritrama, strengthen its position in the pressure-sensitive label market in Europe, in which it operates through the Arconvert and Manter brands. Headquartered in Caponago, Ritrama is a multinational group specialising in self-adhesive products. Ritrama has manufacturing facilities in Italy, Spain, Chile, China and the UK.
With Ritrama having a large base of operations and offices in the UK, the decision to take advantage of the infrastructure already in place was taken by Fedrigoni Group. The aim of this reorganisation is to bring Arconvert-Ritrama even closer to its customers with its products and services.
The end goal is for a positive impact on the UK market with the ‘aim to conquer new markets’ and collaborate with the development of new products with high added value, such as packaging for cosmetics, luxury brands and for the wine and spirits, and gourmet food industry.
One of the major gains identified for customers in the UK and Ireland will be lead times and delivery. With the Manchester operation centre currently laying down several million square metres of stock from over 70 products of the Arconvert and Manter range, this, together with the existing Ritrama product range will significantly reduce the lead time and allow delivery either by the next day or within 48 hours, bringing Arconvert-Ritrama in line with UK competitors. With the ability to now avoid the longer transit time from Spain and Italy, customers will reap the benefits of a quicker delivery on so many products and eliminate all the risks of delays that can occur, especially in these current circumstances.
UK customers will also enjoy a physically closer relationship with the Arconvert-Ritrama customer service team, with a dedicated sales person on-hand to quickly respond to all of enquiries and needs. The UK-based planning and technical services teams bring their own advantages in that they ensure business continuity, with a larger stock holding in the UK and the ability to respond quicker than ever to technical issues and queries.
Fedrigoni Group CEO Marco Nespolo said, ‘We are faster, bigger and stronger. During the crisis, the group has not pulled back one inch on the strategic priorities we have. We have kept investing in the plants, new products, people, communications and developing strategic initiatives so as not to lose even one minute for our ambitious long-term plans.’
