Xeikon has enhanced the level of support and service offered to customers in Greater China with the opening of a new warehousing facility in Shanghai.
Located at its Technical Innovation Center in the Chinese city, the additional space allows Xeikon to provide same-day consumables and parts delivery, and technical support.
Xeikon’s Technical Innovation Center is designed to house the company’s latest equipment to support expanding markets in China for its technologies. With the new state-of-the-art warehousing facility, Xeikon is now able to deliver a same-day response to its customers across the whole of Greater China.
Sean Wu, Xeikon’s new general manager for Greater China, commented, ‘With the new warehousing facility now open in Shanghai, we are able to quickly respond with technical help and 24-hour delivery service on parts and consumables.
‘We are also able to provide customers with the full suite of Xeikon services, including training and support, as well as our online and comprehensive advisory service, Transform, with its hotline for advice and guidance on digital transformation. With the new warehouse in operation, we can also efficiently handle all our customers’ enquiries with a very fast response and a 24hr delivery.’
